Syslog is where the answers live. Getting to them is the problem.
When something breaks on a Linux server, the answer is almost always in syslog. But finding it means SSHing in, running grep with increasingly creative flags, and scrolling through thousands of lines of noise. You know the pattern: filter by severity, filter by service, narrow the time range, and hope the thing you need is still in the active file and not in a rotated .1 or .old archive.
Cloud platforms want you to ship everything to them first — agents, collectors, monthly bills. Terminal tools work but they're limited to what you can express in a single command pipeline. You just want to open the file and find the problem.